EUPE achieves a Qlassic score of 82% by implementing Novade on its residential project

Large-scale residential project

Z

82% QLASSIC score

40+ units inspected digitally

Real-time defect reporting

Instant feedback & faster rectification

Z

Large-scale residential project

Z

82% QLASSIC score

Z

40+ units inspected digitally

Z

Real-time defect reporting

Z

Instant feedback & faster rectification

Overview

EUPE Corporation Berhad, a forward-thinking Malaysian developer, implemented Novade Quality on its flagship high-rise development, Parc3 @ KL South. By digitalising handover and inspection workflows, the team was able to meticulously document workmanship, defects, and quality—resulting in a QLASSIC score of 82%, well above the national average.
client logo Eupe

PROJECT

  • Parc3 @ KL South – Award-winning high-rise residential project in Kuala Lumpur
  • Completed in 2022
  • Comprises 46 storeys with modern lifestyle facilities such as a sky garden, infinity pool, gym, and multipurpose hall
  • Focused on enhancing residents’ quality of life through greenery, natural ventilation, and energy efficiency

GOALS

    • Streamline and digitalise the handover process
    • Improve traceability of defects and rectification
    • Enhance communication between contractors and subcontractors
    • Reduce paperwork and enable sustainable practices
    • Achieve a high Qlassic score and deliver top-quality residential units

ISSUES

    • Manual site inspections required photos, handwritten notes, and paperwork back in the office
    • Time-consuming defect reporting and follow-up
    • Difficulties in tracking rectification progress across units
    • Lack of real-time updates from site to management

CONTRACTORS

SOLUTIONS

OUTCOMES

    • Digitalised inspections for over 40 units using the Novade app
    • Real-time defect reporting with photos sent instantly to contractors and subcontractors
    • Immediate feedback and work progress updates via the app
    • Reduced paper usage and eliminated manual report preparation
    • Easy tracking of rectification status, repair timelines, and unit history
    • Customisable workflows to suit project needs
    • Qlassic score of 82%, above industry average, proving enhanced product quality

About EUPE

Founded in 1986, EUPE Corporation Berhad has grown into one of Malaysia’s most respected property developers. With more than 25,000 homes built, EUPE is known for its strong focus on community, sustainability, and innovative design. Its philosophy of “Shared Value” underpins every project, ensuring that developments deliver long-term benefits not only to buyers but also to employees, partners, the environment, and the wider community.
Parc3, its award-winning development in KL South, exemplifies EUPE’s vision. Designed as a “Building That Breathes,” the project integrates sustainable architecture, ample greenery, and eco-friendly features that enhance residents’ quality of life. This ethos extends beyond design to construction, where EUPE embraces technology to deliver better quality, efficiency, and customer satisfaction.

Challenges faced by EUPE

Traditionally, managing quality and handover in large-scale construction projects is an arduous process. Site teams spend long hours filling in paper forms, capturing photos separately, and compiling inspection notes back at the office.
EUPE-testimonial-desktop-users
Defects are often recorded manually, requiring multiple communication steps before contractors and subcontractors can act on them. This creates inefficiencies, delays in rectification, and sometimes a lack of traceability, which makes it difficult to track whether issues have been resolved in a timely manner.
For EUPE, which prides itself on delivering innovative, high-quality developments like Parc3, relying on manual processes risked slowing down inspections and affecting customer satisfaction. With the scale and complexity of the project, it became clear that going digital was necessary to maintain efficiency, accountability, and the high quality standards EUPE is known for.

How EUPE raised quality standards with Novade

By adopting Novade Quality, EUPE transformed the way inspections and handovers were managed at Parc3. Engineers could record defects, capture photos, and share reports instantly from mobile devices, eliminating hours of manual paperwork. Contractors and subcontractors received updates in real time, accelerating rectifications and improving accountability.

For EUPE, this streamlined processes, reduced paper usage, and ensured buyers received homes backed by transparent, traceable quality management—culminating in a QLASSIC score of 82%, well above the industry average.
EUPE_Novade-App-Showing-Defects

Pioneering the future of construction

“With Novade, accessibility to the data was immediate and less paper was used during the process. ”

– Bernerd, Project manager, EUPE

EUPE’s success with Parc3 demonstrates how digitalisation is no longer just an option but a necessity for delivering top-quality developments. By embracing technology, EUPE has not only raised the bar for construction standards today but also positioned itself as a pioneer shaping the industry’s future in Malaysia. As projects grow more complex, digital tools like Novade will play a critical role in driving efficiency, transparency, and customer satisfaction.

Simon Sim, general manager of projects at EUPE said “With such a large-scale development like Parc3, documenting workmanship, quality and defects early is important. Novade proved to be a practical, efficient and simple app to use – customised to our project needs. Feedback was instant, data access immediate, and the process became smoother and more efficient.”

Keen to explore further?

Novade Quality
Novade Activity

Interested? Schedule a Free Demo

Contact Us