Sinar Mas Land delivers quality assurance and customer satisfaction with Novade
Defect inspections
< 1 hour per unit
Full floor inspections completed in half a day
Real-time dashboards for defect trends & monitoring
Seamless use across mobile app & web platform
Strengthened stakeholder and customer satisfaction
28,000+ ePTWs created
75% reduction in PTW submission time
Completion date shortened by 9 months
Real-time tracking of site safety
Dynamic dashboards for comprehensive analysis
Overview
PROJECT
- Altuera Tower, Southgate Residence
- South Jakarta, Indonesia
- Connected directly to AEON Mall Tanjung Barat; part of multi-tower residential development
GOALS
- Streamline and accelerate inspection processes
- Improve traceability of defects and rectification progress
- Provide real-time quality monitoring via dashboards
- Strengthen customer satisfaction by delivering higher-quality units
- Establish digital processes for future infrastructure projects
ISSUES
- Massive amounts of data to track
- Paper-based checklists, PTWs, and NCRs took over two hours to submit
- Low visibility and collaboration on project workflows and processes
CONTRACTOR
SOLUTION
OUTCOMES
- Completed project before targeted date by approximately nine months
- Easily managed safety procedures on-site
- Eliminated manual paperwork
- Automatically synchronised project data and stored them securely on Novade’s cloud-based servers
- Tracked site safety performance in real time via mobile devices
- Updated and verified site safety data in real time
- Easily applied for ePTWs and lodged NCRs
- Created 28,000+ ePTWs
- Reduced PTW submission time from more than two hours to within five to 30 minutes
- Increased transparency
- Improved remote collaboration and communication between on-site teams and managers
- Enabled comprehensive analysis with dynamic dashboards
About Hwa Seng Builder
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Novade played a key role and provided HSB with the tools to deliver a first-class experience to every worker – from user experience to increased productivity.
Complex safety processes on construction sites
Every time you pass a construction site – labour, dangers, safety – are some of the keywords that will come to mind. Nonetheless, people generally don’t think of what goes on behind the scenes to maximise productivity while ensuring workers’ safety.
When things go wrong, reputations suffer. Construction sites can be chaotic and haphazard if mismanaged. A construction site comprises a diverse number of standalone functions that are vital to overall operation. HSB, for example, was working on a project to construct bridges across Sungei Serangoon in Singapore.
Executive director for projects Alan Nah said, “We believe in technological advancement, and we embrace advanced machinery and technology to improve our productivity on-site.”
Benefits of digitalising safety processes
HSB’s vision of advanced productivity needed a comprehensive system to match. Novade’s consultants got down to work and helped with deploying a construction management software to connect all users with Novade’s Safety-HSE module. In the past, it took almost two hours for site supervisors to verify hardcopies of Permits to Work (PTWs). However, with Novade’s construction app, the time used to process ePTWs was shortened to 30 minutes and eliminated the need for any paper.
Along with the increased efficiency, WSHE manager for projects Azry Tay added that they could “monitor day-to-day work activities” together with the checklists and near-miss reports on the same system. He further described, “if the site supervisor or engineer captured any non-conformances on-site, they could take a photo and send it to the person-in-charge to rectify it on the spot.”
This information was then systematically captured as data and made available on both mobile and desktop for analysis and improvement. Ng added, “I’ve actually got a lot of live data, like internal hazard activity, and Novade actually provides a dashboard to have a breakdown of all of this. I could take proactive action for the company to prevent incidents and accidents from occurring.”
Construction technology improved HSB’s productivity & safety
Overall, Novade has helped HSB fulfil their vision by digitalising work processes with a comprehensive platform. This is best summarised by Nah, “The wider use of technology in the construction industry would definitely improve the workflow productivity, and, more importantly, the site safety.”
“We believe that embracing this technology will help to improve the workflow in terms of productivity, and more importantly, make the site a safer place for everyone.”
– Alan Nah, Executive Director (Projects), Hwa Seng Builder